📄 Terms & Conditions – Rozana Diet
Welcome to Rozana Diet. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services..
1. 📌 General
- These Terms govern your use of our website and services.
- By placing an order, you agree to these Terms & Conditions.
- We reserve the right to update or modify these terms at any time without prior notice.
2. 🛒 Products & Services
- We offer fresh fruits, vegetables, dry fruits, and diet-related products.
- Product availability may vary based on stock and location.
- We strive to ensure accurate product descriptions, but minor variations (especially in fresh items) may occur.
3. 💰 Pricing & Payments
- All prices are listed in INR (₹) and are subject to change without notice.
- Payments must be made through available payment methods on the website.
- We use secure third-party payment gateways to process transactions.
4. 🚚 Orders & Delivery
- Orders are processed after successful payment confirmation.
- Delivery timelines may vary depending on your location and product availability.
- For perishable goods, we aim for fast and safe delivery.
- Delays due to unforeseen circumstances (weather, logistics, etc.) are not our liability.
5. ❌ Cancellation Policy
- Orders can be cancelled within a limited time after placing the order.
- Once the order is processed or dispatched, cancellation may not be possible.
- For cancellation requests, contact us immediately.
6. 🔄 Refund & Replacement
- Due to the nature of perishable products, refunds/replacements are limited.
- Eligible cases may include:
- Damaged or spoiled items
- Incorrect product delivered
- Complaints must be raised within 24 hours of delivery with proof (photo/video).
7. 📦 Quality Assurance
- We ensure all products are fresh and quality-checked before dispatch.
- However, natural variations in size, color, or taste may occur.
8. 🔐 User Responsibilities
- You agree to provide accurate and complete information while placing orders.
- You must not misuse the website for fraudulent or unlawful activities.
9. 📉 Limitation of Liability
- Rozana Diet is not liable for:
- Indirect or incidental damages
- Loss due to delayed delivery beyond our control
- Allergic reactions or misuse of products
10. 🔗 Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for their content or policies.
11. 📜 Intellectual Property
- All website content (logos, images, text) belongs to Rozana Diet.
- Unauthorized use or reproduction is strictly prohibited.
12. ⚖️ Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of local courts.
13. 📞 Contact Information
For any questions or concerns regarding these Terms:
Rozana Diet
📧 Email: support@rozanadiet.com
📞 Phone: +91-995 999 2348 / +91-756 939 6164
✅ Add-ons
- COD (Cash on Delivery) terms
- Subscription-based diet plan terms
- User account & login policy